Objective of obtaining personal information
When you make an inquiry, the personal information we receive from you that can identify you, such as your name, email address, and company name, will be used to answer your inquiry and respond to your various requests. It will not be used for any other purpose.
About the safety management of personal information
We will handle the personal information of our customers appropriately, including storing and disposing of it, in accordance with our company's personal information protection rules. We will not use it for any other purpose.
Provision of Personal Information to Third Parties
Your personal information will not be provided or disclosed to any third party, except in the following cases: When the customer's consent has been obtained. When there is an urgent need to protect human life, body, or property. When required by law. It will not be used for any other purpose.
Complaints and inquiries regarding the handling of personal information,
Regarding inquiries regarding disclosure, correction, deletion, etc.
For complaints or inquiries about your personal information, or inquiries or inquiries about disclosure, correction, deletion, etc., please contact the following office.
It will not be used for any other purpose.
Contact Us
231-0001-1 Shinko, Naka-ku, Yokohama, Kanagawa Prefecture, 3-1
Prime Place Co., Ltd.
MARINE & WALK YOKOHAMA Management Center
TEL:045-680-6101
Personal information protection manager
103F Tokyo Tatemono Muromachi Building, 0022-4-3 Nihonbashi Muromachi, Chuo-ku, Tokyo 18-5
Prime Place Co., Ltd.
*Please make inquiries only after agreeing to the handling of personal information above. Please note that if you do not enter the necessary personal information, we may not be able to respond to your inquiries or meet your various requests.
*For other details regarding the handling of your personal information, please refer to "About the Handling of Personal Information."
*For procedures related to personal information, you will need to submit an application form and proof of identity which we will send to you at a later date.
For More Inquiries
*We will respond to inquiries in the order they are received during our business hours.
*Please note that depending on the content of your inquiry, it may take some time for us to respond.
*Please note that we may not be able to reply depending on the content of your inquiry.
*The reply will be sent to you personally in response to your inquiry.
Please refrain from reproducing or using for secondary purposes any or all of our reply emails.
*Due to restrictions such as the number of characters allowed, we may not be able to fully answer your questions when replying to emails sent to mobile phones.
Therefore, we are currently unable to respond to emails sent via mobile phone. Thank you for your understanding.
*From the perspective of protecting personal information, past inquiries may be deleted after a certain period of time.
Please note that we may not be able to respond to inquiries made at a later date.
